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Information and record clerks

  • Brokerage Clerks
    • More than 9 out of 10 worked for securities and commodities, banks, and other finance industries.
    • Brokerage clerks be may high school or college graduates, but positions dealing with the public, such as broker's or sales assistant and those dealing with more complicated financial records are increasingly being held by college graduates.
    • Although a growing economy will result in more financial transactions that require these workers, the continuing spread of office automation and the emergence of online trading will result in slower-than-average growth in employment.
  • Credit Authorizers, Checkers, and Clerks
    • Most jobs require only a high school diploma.
    • Employment is expected to decline.
  • Customer Service Representatives
    • Job prospects are expected to be excellent.
    • Most jobs require only a high school diploma but educational requirements are rising.
    • Strong verbal communication and listening skills are important.
  • File Clerks
    • About 3 out of 10 file clerks work part time.
    • A high school diploma or its equivalent is the most common educational requirement.
    • Employment is expected to decline through the year 2014.
  • Hotel, Motel, and Resort Desk Clerks
    • Job opportunities should be plentiful, because of substantial replacement needs.
    • Evening, weekend, and part-time work hours create potential for flexible schedules.
    • Professional appearance and personality are more important than formal academic training in landing a job.
  • Human Resources Assistants, Except Payroll and Timekeeping
    • About 1 out of 4 work for Federal, State, and local governments.
    • Employment will grow as human resources assistants assume more responsibilities.
    • Computer, communication, and interpersonal skills are important.
  • Interviewers
    • A high school diploma or its equivalent is the most common educational requirement.
    • The number of interviewers, except eligibility and loan, is projected to grow faster than average; however, the number of loan interviewers and clerks, and eligibility interviewers for government programs, is projected to decline.
  • Library Assistants, Clerical
    • Minimal training requirements and flexible schedules make this occupation appealing to students, retirees, and others interested in part-time work.
    • Most libraries use electronic cataloging systems so computers skills are essential.
  • Order Clerks
    • Employment is expected to decline because of growth in online retailing and in business-to-business electronic commerce, and the use of automated systems that make placing orders easy and convenient.
    • A high school diploma or its equivalent is the most common educational requirement.
  • Receptionists and Information Clerks
    • Good interpersonal skills are critical.
    • A high school diploma or its equivalent is the most common educational requirement.
    • Employment is expected to grow faster than average.
  • Reservation and Transportation Ticket Agents and Travel Clerks
    • Most jobs are found in large metropolitan airports, downtown ticket offices, large reservation centers, and train or bus stations.
    • A high school diploma or its equivalent is the most common educational requirement.
    • Employment is expected to grow more slowly than average because of the significant impact of technology on worker productivity.
    • Applicants for jobs are likely to encounter considerable competition; those who have previous experience in the travel industry, in sales, or in customer service should have the best chances.

Earnings Graph

National Average and Percentile Annual Earnings, May 2005

Metropolitan area and State estimates.

source: Occupational Employment Statistics Program; about this section

Area and Industry Statistics

May 2005 Mean Annual Earnings and Employment, wage and salary workers

All other information and record clerks
— National
U.S.: $39,720
— by State
AL: $42,130
AK: $41,490
AZ: $34,390
AR: $29,520
CA: $37,320
CO: $41,960
CT: $35,550
DE: $34,520
DC: $70,430
FL: $32,520
GA: $37,210
HI: $46,390
ID: $34,320
IL: $36,300
IN: $32,380
IA: $30,090
KS: $34,490
KY: $31,120
LA: $30,430
ME: $30,840
MD: $50,150
MA: $42,290
MI: $33,540
MN: $31,480
MS: $33,130
MO: $33,950
MT: $36,810
NE: $32,910
NV: $34,740
NH: $27,080
NJ: $41,160
NM: $37,290
NY: $36,980
NC: $35,620
ND: $31,230
OH: $34,320
OK: $37,210
OR: $31,450
PA: $37,510
RI: $42,750
SC: $34,580
SD: $41,740
TN: $32,230
TX: $35,010
UT: $37,090
VT: $36,300
VA: $52,860
WA: $39,450
WV: $38,580
WI: $30,880
WY: $32,690
GU: $42,980
PR: $30,410
VI: $40,340
— by NAICS Industry Sector
11 $20,160
21 $34,720
22 $40,510
23 $29,700
31-33 $36,710
42 $32,590
48-49 $37,830
51 $35,420
52 $32,850
53 $26,200
54 $32,890
55 $31,950
56 $31,010
61 $29,150
62 $30,090
71 $32,170
72 $28,330
81 $27,880
92 $48,660
Also see State and Metropolitan Area and industry estimates of employment and percentile earnings for all other information and record clerks.

Width of bars indicates mean annual wages; color of bars indicates employment.

source: Occupational Employment Statistics Program; about this section

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